Definition
Patient-centred care is about Developing a workforce and community with behaviours, skills and competencies that support and drive person-centred approaches to wellbeing, prevention, care and support.
What is meant by the person centred care?
Person Centered Care Focuses on treating a person receiving healthcare with dignity and respect and involving them in all decisions about their health. This type of care is also called ‘person-centred care’. Person-centred care is widely recognised as a foundation to safe, high-quality healthcare. It is care that is respectful of, and responsive to, the preferences, needs and values of the individual patient.
It involves seeking out, and understanding what is important to the patient, fostering trust, establishing mutual respect and working together to share decisions and plan care.
One of the key ways to involve patients in their own health is by improving interactions between patients and healthcare providers, making care feel empathetic and compassionate, not merely transactional. To accomplish this, physicians, nurses, and other staff must be trained to listen to, inform, and consult patients throughout the healthcare continuum, as well as to consider individual preferences, needs, and values when making clinical decisions.
Nursing Revalidation provides best online course for person centered care.
4 major principles of person centered care
Respect for patient values, preferences, and needs
Patient preferences should be considered during person-centered healthcare decisions, as this will foster a relationship of respect and collaboration. Involve patients in decision-making, recognizing they are individuals with their own unique values and preferences. Treat patients with dignity, respect and sensitivity to his/her cultural values and autonomy.
Coordination and integration of care
Improved coordination and integration of clinical care and support services can help reduce patient uncertainty and vulnerability. During focus groups, patients expressed feeling vulnerable and powerless in the face of illness. Proper coordination of care can alleviate those feelings. Patients identified three areas in which care coordination can reduce feelings of vulnerability:
- Coordination of clinical care
- Coordination of ancillary and support services
- Coordination of front-line patient care
Information and education
To make better decisions about their health, patients need information on their clinical status, progress, and prognosis. Many patients may also benefit from educational resources that are tailored to their level of health literacy. In interviews, patients expressed their worries that they were not being completely informed about their condition or prognosis. To counter this fear, hospitals can focus on three kinds of communication:
- Information on clinical status, progress and prognosis
- Information on processes of care
- Information to facilitate autonomy, self-care and health promotion
Physical comfort
Pain management and assistance with daily needs are key to improving patient experience in hospitals and acute care facilities. The level of physical comfort patients report has a significant impact on their experience. Three areas were reported as particularly important to patients:
- Pain management
- Assistance with activities and daily living needs
- Hospital surroundings and environment
Nursing Revalidation provides best online course for person centered care.
Advantages and disadvantages
Person Centered Care (PCC)-a model to deliver high quality patient care, enhance cost effectiveness of the service, and maximize patient satisfaction. Along with patient care, the education and research information are fundamental aspects of the model supporting creativity and innovation.
Technological developments, social pressures, government norms and policies all have observed changes that have contributed to a part of success from clinical skills and political perspective, however little has it been helpful towards meeting the needs of patients and entire healthcare team.
Customer service levels should be the highest priority of any health-care organization. Trying to balance between the increasing demand and supply of health care arenas.
Emotional Support and encouraging involvement of family and friends- Listening to patient with undivided attention. Providing clear, timely and meaningful information regarding the illness.
Providing enough information regarding the patient’s illness. Respecting and acknowledging the family and friends’ support in patient care and providing supportive environment.
There are various disadvantages of Person Centered Care. First of all, the shortage of the appropriate culture competence in nurses can seriously restrain the accomplishment of the mentioned care. Taking into account that patient-centered care requires effective communication, nurses are to be professionals knowing different strategies and tools to communicate with patients successfully (Hood, 2014).
In case they have insufficient knowledge and skills, it is important to provide a special training. Also, another barrier can relate to the resistance of nurses to new health care delivery patterns.
Considering that implementation of patient-centered care focuses on change, it is essential to make sure that employees clearly understand the new system (Hood, 2014). Through understanding the value and benefits of the changes, they should be able to convince patients of the great importance of this method as the latter can express some extent of resistance as well.
Finally, among the perspective barriers, one might note that nurses can encounter the lack of resources or their inappropriate allocation. Therefore, additional resources might be required to help nurses to adjust to new requirements .Speaking of future perspective, patient-centered care is to provide a reduction of the operational costs employing the enhanced allocation system and workflow.
Best online course for person centered care?
Nursing Revalidation provides best online course for person centered care.
This course will give you an understanding of person-centered approaches for care and support, and how to implement a person-centered approach in an adult social care setting. It starts by explaining what we mean by person centered care and where this term originated. It then goes on to analyze the values represented by person centered care and explains why care should be as much as possible tailored to each service user. Finally, it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.
The bottom line
In conclusion, it is important to emphasize that patient-centered care is a cutting-edge strategy for providing health care that focuses on the close communication between qualified nurses and patients. The key advantages of this method include improved access to healthcare services, appropriate feedback, and trusting connections. Potential obstacles include nurses’ lack of cultural competency, their resistance to the altered workflow, and more expenses.
